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Overview It's hard to ignore today's conversation around emotional intelligence. Studies show it is far more important to leadership success than having a high IQ. The term "emotional intelligence" implies the answer lies in the frontal lobe of the brain. It implies we can think our way through all our problems. Let me ask you this: when two people are yelling at each other in the hallway, or meeting room, or customer counter, is the any "intelligence" going on? Of course not. In this fast-moving training, attorney, author and speaker, Don Phin, will introduce us the idea of "emotional energy." He will help us understand the importance of the roles we play and the powerful  40| |40 Solution to "feeling" what is going on. Don will remind us great leadership is an inside/out game! This is a unique and insightful training because it's not just about them it's about you! Here's a sobering thought: Half of all manag...

"When someone shows you who they are, believe them the first time" Maya Angelou Toxicity in the workplace acts like an infectious disease - it spreads and infiltrates teams and relationships, Without the understanding, skills and tools applied intentionally, toxicity will continue to spread eventually impairing the organization and burning out the leaders and staff. In some organizations, toxicity has a seemingly intractable hold on the culture - its rampant. In other organizations it is more covert, but no less debilitating to the organization and the people. People who would not normally exhibit toxic behaviour begin reacting to the toxicity of others in ways that are negative and harmful to productivity and relationships. This is the beginning of a downward spiral. Toxicity feeding off toxicity. Good people will leave the team and organization. Toxic behaviours won't go away if they are ignored. They will fester. Specific and intentional action is the only ...

Many books have been written about creative problem solving. There is no easy way, no shortcut to becoming a first-rate problem solver. Develop solutions through an analytical approach Learn how to be able to identify relevant information that you can use to make decisions What makes a valid conclusion Use many perspectives to reach a conclusion This webinar gives you the tools to be able to identify your decision making style, andlearn to make better decisions through questioning, challenging assumptions, and seeing other’s viewpoints This problem-solving and decision making training gives you some tips and techniques for develop skills as a critical thinker and problem solver and recognize and leverage your thinking preferences, as well as those on your team, to find different solutions to everyday problems. Speaker Profile Audrey Halpern   is a soft skills training facilitator consultant with 20+ years of experience. Audrey’s is currently a facul...

Managers and Supervisors are taken to task everyday in managing their Non represented employees. It is important for them to learn the Initial warning signs of Union Organizing long before a Union gets the appropriate number of signed Authorization Cards and the NLRB Conducts a secret Election. Learn here the best Election is the one that is never held . This course will delve into the 20 +  Initial Warning Signs of Union Organizing, What you Can Do and What you Cannot Do, Guidelines of Good Management,  Dangers of Signing The Authorization Card, The NLRB Election, Unfair Labor Practices committed by Managers. The information presented in this workshop will save costs, and time for your organization as Managers will  be more informed and be prepared to react to their employees concerns and questions, as they  strive to remain Union Free. You will understand the Initial Warning Signs of Union Organizing and be prepared to respond appropriately to employee co...

Excel functions can greatly enhance your ability to perform tasks in day to day activities in Excel. While there are hundreds of functions in available, there are 10 functions that all Excel users should know. Whether you are an office worker, or a small business owner using Excel to keep track of your finances or just the casual user, these Excel functions can be very important time savers and enhance your ability to create better performing spreadsheets! This webinar will get you started with functions. You will learn not only HOW to use these functions, but WHY they do what they do. Knowing the "why" helps you to do more with Excel. Attendees should have basic knowledge of creating Excel calculations using the basic mathematical operators and know the difference between relative and absolute cell references. This course is for beginner to intermediate Excel users. Visit : Traininng.com

This webinar will cover the latest updates for Form 1099-MISC, specific reporting requirements for various types of payments and payees, filing requirements, withholding requirements and reporting guidelines. It will cover filing due dates including the accelerated due dates for 1099-MISC Forms with an entry in box 7, and the safe harbor requirements for de minimis dollar amount errors. It will cover penalty provisions due diligence procedures, and exceptions to penalties including reasonable cause, common errors, and correction of errors. The IRS is actively targeting enforcement measures on accounts payable operations. Penalties for non-compliance are now indexed and increase each year. It is more important than ever that 1099 Forms be prepared correctly, filed and furnished timely, and that filers perform due diligence procedures to avoid or mitigate penalties. In order to stay compliant, practitioners must know which form to use to report specific transactions, when forms...

The impact of marijuana use on the workplace is skyrocketing. State after state legalizes its use, not just for medicinal purposes, but for recreational ones too. At the same time, the Feds haven't legalized any of its use. The two most common questions employers have are: Our company does drug screenings, and an employee has provided a medical marijuana card. How do we handle that? Our state allows recreational marijuana. What does this mean if we have a drug-free workplace policy? The answers to these questions involve numerous factors, including but not limited to the following. The state they are in Why somebody is using it (medicinally or recreationally) How recently they used it The safety aspects of their job The company's policy on marijuana use In this training, Don will summarize the challenges faced by employers in managing employee marijuana use, explain the law addressing this subject, describe relevant marijuana testing devices, and analyze rece...