Skip to main content

Courses To Dealing And Managing Toxic People, HR Training

"When someone shows you who they are, believe them the first time" Maya Angelou
Toxicity in the workplace acts like an infectious disease - it spreads and infiltrates teams and relationships, Without the understanding, skills and tools applied intentionally, toxicity will continue to spread eventually impairing the organization and burning out the leaders and staff.
In some organizations, toxicity has a seemingly intractable hold on the culture - its rampant. In other organizations it is more covert, but no less debilitating to the organization and the people.
People who would not normally exhibit toxic behaviour begin reacting to the toxicity of others in ways that are negative and harmful to productivity and relationships. This is the beginning of a downward spiral. Toxicity feeding off toxicity. Good people will leave the team and organization.
Toxic behaviours won't go away if they are ignored. They will fester.
Specific and intentional action is the only way to counter toxicity. There are skills and tactics that will work once the underlying behaviours are identified and understood.
Only by learning how to identify toxic behaviours and developing a specific plan to confront and incapacitate them, will the workplace become safe and harmonious.

Having to deal with toxic people is overwhelming and frustrating.
The non-sensical conversations, ad hominem attacks, misrepresentations, deception, lack of taking responsibility for their actions, defensiveness, back-stabbing, condescension, and sarcasm is exhausting.
You'd like to just get the job done, without feeling like you're going into battle. You avoid them as much as possible, find reasons for not working with them, maybe even miss meetings they will be attending, anything to not have to interact with them - but there's no way around it, sometimes you just have to work with them.  
Toxic people can show up anywhere in your work or personal life - they can be customers, vendors, staff, colleagues or managers. Toxic people have specific behaviours which require specific strategies for dealing them - they are much different from the strategies and tactics for dealing with people who are merely difficult.
Learning to distinguish the truly toxic from the difficult and having a range of tools and techniques readily available will give you a major advantage in getting desired outcomes.
Toxic people can also be very destructive to relationships - one of the first rules of dealing with toxic people is to learn to protect yourself.
In this engaging and practical webinar you will learn key strategies, tactics and skills to protect your emotional and psychological well being, without acquiescing, getting walked on, controlled or dominated, while also getting the job done, efficiently and effectively.

Speaker Profile

Michael Healey Since 1987 he has been consulting with businesses and organizations that understand the value of developing organizational culture and their people as a foundation for continual improvement and enhancing organizational capacity.

From large multi-national to entrepreneurial organizations, government and NGO's, and across the spectrum of executive, senior managers, supervisors and staff

Comments

Post a Comment

Popular posts from this blog

Best Assertiveness Training,Know Employee Rights

Do you wish you spoke up more in workplace situations? When we don't take a stand for ourselves at work, people and organizations are more likely to take advantage of us. As a result, we find ourselves doing things we really don't want to do and can feel overburdened and/or resentful. We can also miss out on salary increases, promotions and other opportunities due to non-assertiveness. In this hands-on webinar, you will hear what why most people aren't assertive. Find out what successful assertiveness is and how to discern when assertiveness is called for. You will learn what to say in challenging on-the-job circumstances and how a coaching approach can increase the chances of getting what you want. Assertiveness is a key, essential skill and is a component of your self-esteem and self-confidence. When you're not assertive on the job, you can be taken advantage of in many different ways from having extra work dumped on you to not getting salary increases and j...
Post a Comment
Read more

Undeniable Proof That You Need Construction-OSHA 2019

Many employers consider an OSHA Safety Program as a burden on their time and resources. They could not be more mistaken in their thinking than this. Considering an exercise that potentially saves them hundreds of thousands of dollars as being such is nothing other than a misplaced notion. It is only when employees suffer from injuries at the workplace and OSHA discovers that the workplace did not have the proper OSHA regulations in place that employers start feeling the heat of the non-implementation of this regulation. It is to help them avoid such a scenario that Traininng.com, a leading provider of professional training for all the areas of regulatory compliance, is offering a webinar on September 24. For this session, Traininng.com brings the well-known California-based independent broker, Gary Heppner, as the expert. Please log on to https://www.traininng.com/webinar/occupational-safety-and-health-administration-in-construction-osha-2019--201075live to register for this session...
Post a Comment
Read more

How to Explain Engagement Versus Entitlement to Your Boss

Employee engagement, as we know, is one of the centerpieces of a productive and professional organization. It goes without saying that an engaged workforce is the ultimate contributor to the wellbeing and progress of the organization. Creating an engaged workforce is the task of the organization’s leadership. When leaders are made accountable for creating such a workforce, the effects can be very impactful. Leaders in the organization are accountable for creating time for their employees and making them feel good and wanted. This is becoming all too rare in today’s organizations, because most leaders are too preoccupied with the business aspects of the organization. However, staying connected with the team and making them engaged is the only means to ensuring that they are motivated into doing their best for the organization. The ways of doing this will be the learning a webinar from Traininng.com, a leading provider of professional training for all the areas of regulatory complian...
Post a Comment
Read more