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If one were to name one quality that organizations should look for in their employees more than any other, what would that be? Without a doubt, it has to be emotional intelligence or emotional quotient, EQ. As opposed to Intelligence Quotient, which is essentially about textbook and academic intelligence, EQ is about being intuitive and street smart, which is what makes people handle difficult situations on their own without having to refer to books. No organization is luckier than the one in which its employees are gifted with this quality. Why? Because such employees are always thinking of ways by which they can become inventive and ingenuous in helping to take the business forward. This quality is required for us not only in our roles as employees, but also in area of life itself. A person with a good level of EQ can manage and emerge out of any difficult situation, while all the time enjoying the prospect of doing so. The good news is that these skills can be inculcated. A web...

Managing employees who are not represented is quite a daunting task for most managers and supervisors. When they fail to take the warning signs of an emerging union, they end up allowing it to snowball into a major force that could stunt their productivity and harm their organization’s prospects. It is therefore imperative for them to read the early signs of the formation of a union, which should ideally be before a union gets the appropriate number of signed Authorization Cards and the NLRB conducts a secret Election. It is said that the best election is one that is never held. At a webinar that is being organized by Traininng.com, a leading provider of professional training for all the areas of regulatory compliance on July 23, Gerry McLaughlin, who brings over three decades of experience as a negotiator, will explain which early telltale signs management should look for in anticipating the creation of a union. Please enroll for this highly  valuable session by logging ont...