Skip to main content

Emotional Intelligence: The three Most Important EQ Skills needed in Business Today

If one were to name one quality that organizations should look for in their employees more than any other, what would that be? Without a doubt, it has to be emotional intelligence or emotional quotient, EQ. As opposed to Intelligence Quotient, which is essentially about textbook and academic intelligence, EQ is about being intuitive and street smart, which is what makes people handle difficult situations on their own without having to refer to books.
No organization is luckier than the one in which its employees are gifted with this quality. Why? Because such employees are always thinking of ways by which they can become inventive and ingenuous in helping to take the business forward.
This quality is required for us not only in our roles as employees, but also in area of life itself. A person with a good level of EQ can manage and emerge out of any difficult situation, while all the time enjoying the prospect of doing so.
importance-emotional-intelligence
The good news is that these skills can be inculcated. A webinar from Traininng.com, a leading provider of professional training for the areas of regulatory compliance and human resources, will show how. Being organized on October 15, this webinar will bring Paul Byrne, a senior partner and trainer with Mackay Byrne Group, as the expert.
Please visit https://www.traininng.com/webinar/emotional-intelligence:-the-three-most-important-eq-skills-needed-in-business-today-201128live to register for this valuable learning session and again immense, crucial knowledge of how to implement EQ at work.
-----------------------------------------------------------------------------------------------------------------
This webinar will helps its participants explore the three areas of interaction that are necessary for people: Curiosity, Resilience, and Empathy. Anyone who has these qualities and adapts them in their daily interactions with people, in both their professional and social realms, is sure to be a winner all along. Such a person can make a strong influence on the people around her.
This webinar will show how to nurture these qualities and put them into practice. At the end of this session, participants will be able to implement these very crucial qualities in their future interactions and come up with positive results out of them.
Participants of this webinar will learn:
  • The skills of emotionally connecting with prospective and existing clients
  • The simple skills of authentic client communication by knowing how to tap into the autobiographical urge of others
  • Asking the right questions at the right time builds your emotional foundation with existing, or prospective clients
  • The power of empathy and the importance of listening well.
----------------------------------------------------------------------------------------------------------------
About the expert: Paul has been facilitating personal communication skills training for over fourteen years. He is also a professor of communications skills in Ottawa, Ontario.
Corporate clients have been consistently rewarded with his ability to translate academic theory and psychological research into practical communication techniques for the workplace. His training design and delivery skills have been applauded by clients coast to coast.

Comments

Popular posts from this blog

Fashion industry ‘waking up’ to benefits of blockchain technology, robotics

Blockchain and robotics are becoming increasingly popular in the global fashion industry as brands look to increase transparency and improve efficiencies, according to GlobalData. While it is still in its infancy, blockchain technology has the potential to transform the global supply chain, says Michelle Russell, apparel correspondent at GlobalData. She says that during the last few years, the adoption of blockchain technology amongst apparel and textile companies has grown substantially as the pressure to have more visibility in the supply chain ramps up. “Its uses are varied as companies use the ledger to address problems in unethical behaviour, excess waste, the origin of goods, and counterfeiting.” German start-up Retraced recently launched a blockchain-based transparency solution that it is trialling with a number of fashion brands. Other examples include OpenSC which received US$4 million in seed funding for its platform that aims to build transparency around commodities know...

Rewards and Recognitions that Get You What You Want to Achieve

The information that follows applies to human resources personnel and management at all levels.Rewards and recognitions are the responsibility of all involved in the management and development of employees. My belief is that one size does not fit all and in order to achieve the desired outcomes, both task responsibilities and individual differences must be taken into account. Why You have to Know There are numerous elements that decide an association's arrangement around remuneration, advantages, prizes and acknowledgments. Maybe the absolute first choice that should be made is one of the essential estimations of the organization. Is it going to be an organization dependent on rank and security or one dependent on legitimacy - or a blend of the two? Government offices and association controlled associations as a rule settle on the real choices of remuneration around arrangement, rank and security. So too do numerous associations in the corporate world.Smaller organizations ...

DOL's Final Overtime Exemption Rule Released for 2020: What the Changes Mean for Your Organization

The new salary rules are expected to impact at least a million workers nationwide, and to result in a significant increase in the number of employees who will be eligible for overtime pay. In this webinar we will discuss the new rules. In particular we will discuss which jobs and which employers are likely to be impacted and what to do now in order to comply with the Fair Labor Standards Act. For More